SolarWinds Papertrail

Pinpoint app errors in seconds with real-time logs and metrics in one place. Starting at ~$0/hour.

Install Add-on

Centralized Log Aggregation

The days of logging into servers and manually viewing log files are over. Tail and search logs as they happen in real-time. Quickly diagnose issues such as app errors, troubleshoot customer service tickets, or find a lost email by identifying the root cause.

Log Groups and Access Control

SolarWinds Papertrail lets you search log data from multiple sources in a single search bar. The live tail capability allows you to pause, search, perform infinite scrolling, and select log elements.

Log Exclusion Filtering

Automatically exclude irrelevant logs via global or source-specific regex filters. This gives you a fail-safe way to streamline your data stream and reduce costs, regardless of how your local applications are configured.

Monitor Native Heroku and Custom Metrics

Gain deep visibility into your Heroku environment using metrics to resolve performance issues. Automatically turn high-volume logs into structured, actionable metrics, including error rates and percentile response times for performance optimization.

Curated and Custom Dashboards

We provide curated dashboards for key Heroku and application performance metrics. When you need to align monitoring with business goals, our flexible dashboards allow you to build custom visualizations that track, correlate, and group the precise business-critical metrics.

Get Notified First

Move from simply searching to proactive incident detection with log-based alerting. Create alerts based on saved searches, with notifications sent to tools like Slack or PagerDuty. Take control of your performance with granular, intelligent custom thresholds (min, max, avg, sum, count, or last values) for any metric

Trusted by 10,000+ Heroku Users

We’ve proudly supported Heroku users by providing a frustration-free logging tool while delivering top-notch customer support. We’ve grown with you, with expanded features to cover visibility into metrics for performance optimization.

“Papertrail deserves some serious kudos, they really nailed cloud logging. Excellent support, too. Highly recommended.” Anthony Webb

“I love seeing my Heroku logs so clearly, searching easily, tracking down problems.” Bill Horsman

“Solving operational issues is much less painful.” Michael Gorsuch

Region Availability

The available application locations for this add-on are shown below, and depend on whether the application is deployed to a Common Runtime region or Private Space. Learn More

  • Common Runtime
  • Private Spaces
Region Available
United States Available
Europe Available
Region Available Installable in Space
Dublin Available
Frankfurt Available
London Available
Montreal Available
Mumbai Available
Oregon Available
Singapore Available
Sydney Available
Tokyo Available
Virginia Available

Plans & Pricing

    • Search duration 2 days
    • Archive duration 7 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 10 MB
    • Metric Retention Days 1
    • Metrics (Custom and Dyno Runtime) 0
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 2 days
    • Archive duration 7 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 10 MB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 65 MB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 125 MB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 14 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 250 MB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 250 MB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 65 MB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 20
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 125 MB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 50
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 14 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 550 MB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 550 MB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 125 MB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 125
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 2 GB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 14 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 250 MB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 300
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 250 MB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 400
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 2 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 450
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 2 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 750
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 2 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 800
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 6 GB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 6 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 1,250
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 6 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 1,600
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 12 GB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 6 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 2,800
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 6 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 4,000
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 23 GB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 7 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 6 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 5,000
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 12 GB
    • Metric Retention Days 365
    • Metrics (Custom and Dyno Runtime) 10,000
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
    • Search duration 30 days
    • Archive duration 365 days
    • Log filtering
    • Alerts
    • Saved search
    • Dashboard
    • Velocity Graph
    • Log volume per day 45 GB
    • Metric Retention Days
    • Metrics (Custom and Dyno Runtime)
    • Dyno Runtime metrics (Enable with Heroku labs)
    • App-level Status Code metrics
    • App-level Router metrics
    • Custom metrics
    • Postgres Metrics
Install Add-on
$ heroku addons:create papertrail

To provision, copy the snippet into your CLI or use the install button above.

Documentation

Featured buttons using SolarWinds Papertrail